He is getting exactly the same problem with his TomTom navigation device following Windows 10 installation, the device will not update. If this problem is not caused byĪ conflict with antivirus then please tell me what to do. I have asked him the name of his antivirus software as I wonder if that is the problem and we need to get his antivirus to accept the HP 3520 (if so please advise me on how to do that). He says that he keeps getting messages saying that the EXE (executable file) will not download and his printer is not workingįollowing Windows 10 installation. He has installed Windows 10 (more than a month ago) and has a HP 3520 deskjet printer. I am helping a friend to solve a problem.
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